Casa Tres Agaves & COVID

Your safety and the safety of our guests and our community is of the utmost important during this pandemic, whether you have been vaccinated or not.  Please read the COVID-19 Protocols below.  We ask that all our guests abide by these rules in order to maintain a healthy stay in San Miguel de Allende.

Covid 19

COVID-19 PROTOCOLS FOR CASA TRES AGAVES 2021

 

The COVID-19 is still a global pandemic and here at Casa Tres Agaves, we take the safety and health of our guests very seriously and have put protocols into place to protect you and ourselves.

 

Vaccines are being distributed in various parts of the world and vaccines greatly reduce or eliminate your chances of being hospitalized or death; it does not guarantee against spreading it.

 

Due to the layout of the casitas, it is very unlikely that you will have close contact with any other guests who may be here during your stay.  However, for everyone’s protection, we ask that all guests adhere to the following rules, even if you have already been vaccinated.

 

Expectations of Guests

 

  • Masks must be worn AT ALL TIMES in common areas.  This means from the time one enters the property from the street, a mask must be worn and worn correctly (covering nose and mouth).

  • Please write your name, date and time of entry EVERY TIME you enter the property, along with your temperature on the form just inside the door.  There is a digital infrared thermometer available to track any changes in your temperature during your stay.

    • If there is a spike in your temperature which may indicate a fever, please notify the proprietor or the property management company so that we can monitor the situation.

    • We are not a hotel, so we rely on the honor system for guests to monitor their health.  This protects you from stays prior to your arrival as well as guests who may come after you have checked out.

 

  • Use of hand sanitizer located just inside the courtyard is required

 

  • A rubber mat with special sanitizer has been placed at the threshold prior to entering the courtyard.  Please step on this mat prior to entering.  There is also a spray bottle with the Ministry of Health’s approved solution.  You may spray the soles of your shoes with this as well.

 

Casa Tres Agaves’ Commitment to Our Guests

 

Casa Tres Agaves has been certified by the Municipality of San Miguel de Allende as having the proper protocols in place.  Many of those protocols are listed above.

 

In addition, each casita is blocked 3 days prior to arrival and 3 days post departure.  This provides ample time between bookings to air out and properly clean ALL bedding.

 

Casa Tres Agaves has canceled our weekly cleaning service while there are no guests.  For guests staying longer than 7 days, cleaning service is available if requested upon check-in, and we require all “limpiadoras” to wear masks properly while working.

 

Weekly cleaning service is optional.  It is completely understandable If guests are apprehensive about having someone enter the casita during this pandemic.  There are extra sheets and towels and laundry service for these items will be taken care of by the proprietor.

 

While your casita is being cleaned, we ask that you vacate the property.   This could take up to 5 hours, so it may be a good idea to plan a day trip in SMA or the beautiful surrounding areas.

 

Part of the cleaning process is to sanitize all commonly touched surfaces, including light switches, doorknobs, cabinet knobs, sinks and faucets, etc.

 

The health and safety of our guests and workers is of utmost importance.  And, while COVID-19 is still lingering in our community, we want you to be able to enjoy San Miguel de Allende and feel comfortable while staying with us.

 

If you have any questions regarding these protocols, or if you have additional suggestions, please feel free to contact me directly at info@casatresagaves.com.

 

Saludos,

Joyce Strom Butler